You must be completely satisfied with your purchase. Let us know how we may help you. Custom orders are non refundable. If a purchase is not what you expected please return promptly, within a couple weeks, and we will either replace item or return the cost of item, excluding shipping costs and service fees.

Pricing and Payment Policies

We accept MasterCard and VISA cards via secure server to prevent fraud. You may mail personal checks or money orders. You may telephone or fax your credit card information if you choose. Shipments to Massachusetts addresses will be charged sales tax.

Privacy Policy

Any information you give when purchasing glass things from Marj Bates Studio will never be given or sold to a third party. You may be contacted by me via telephone or email if there is a question about your order.

Shipping Information

All purchases are shipped via USPS Priority Mail. Optional insurance is available via the shopping cart.

Thank you for your support of my art!